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Web Site System Requirements


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Password
  • Enter password as shown on the Lawyer Online Portal invitation letter.
  • The password may contain the letter “O”, a zero “0”, the number “1” or the letter “I”.
  • If you are experiencing problems with your password, make sure that you are entering the correct letter or number as shown in the password.
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Popup Blockers
To disable your pop-up blocking software check the options for the program and make sure that the option to block pop-ups is disabled. In your web browser check the options and ensure the pop-up blocker is disabled and that java and javascript are enabled.
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Supported Browsers
Compatible browsers
To use our Web applications, you'll need a browser from the following list:

Browser Version
Microsoft Internet
Explorer
9, 10 (payers may need to update settings to support TLS 1.2)
11+
Google Chrome Latest version
Mozilla Firefox Latest version
Safari 7+
Mobile Android Latest version
Mobile Chrome Latest version
Mobile Firefox Latest version
Mobile Safari Latest version

If you receive a "This page can’t be displayed" error similar to what is shown here, your browser does not support TLS 1.2. You will need to enable TLS by going to "Internet Options" in your browser and enabling the TLS protocols, if available, or upgrade to a supported browser.

page can't be displayed

If you need to upgrade your Internet Explorer browser, use the link below to download the browser for free.

Download latest version of Internet Explorer

Browser settings
Check the following settings on your browser:

  • Your browser must be set to accept "session" cookies. Cookies help the application work on your computer. MN Lawyer Portal uses only session cookies, so they are deleted as soon as you exit the application.
  • Your browser should be set to refresh every visit to a page. Because the screens within our Web applications could change slightly at any time, it's best to have your computer set to refresh on each visit to a page to ensure that you re always seeing the latest version.
  • If you have a firewall server, it must be set to allow you access to this site. Some companies have a firewall server that protects their computers from invasion and leaks. Depending on how your firewall server's settings are applied, it could hinder your use of our Web applications.
  • If you are connecting to our Web applications via cable modem, you may encounter problems accessing the site. This is usually due to a firewall. Please contact your service provider or system administrator to adjust your firewall settings.

Internet Explorer

1. Click on "Help" at the top of the browser screen. Then click "About Internet Explorer". The version must be 6.0 or higher.

2. Click on "Tools" at the top of the browser screen. Then click "Internet Options".

  • To check how often you are refreshing pages: Select the "General" tab and click the "Settings" button. "Every visit to the page" should be selected.
  • To check for accepting cookies:
  • For IE version 6.0: Select the "Security" tab, click on the "Internet" symbol, and click "Custom level". Scroll down to the section called "Cookies". "Enable" should be selected.
  • For IE version 6: Select the "Privacy" tab, click on the "Advanced" button. Either "Accept third party cookies" or "Always allow session cookies" should be selected. To change the setting, click "Override automatic cookie handling".
  • To check for security level: Select the "Advanced" tab. Scroll down to the section titled "Security". Make sure that "Use SSL 2.0" and "Use SSL 3.0" are selected.
  • To check for firewall or LAN settings: Select the "Connections" tab, and click on "LAN Settings". If any of the following options are checked, you may experience difficulty using our Web applications depending on how your firewall is set. Talk to your computer expert to have this reviewed and adjusted if necessary.
  • Automatically detect settings.
  • Use automatic configuration script.
  • Use a Proxy server.
    • To check how often your browser is refreshing pages: Select the "Cache" category on the left under "Advanced". Make sure that "Every time" is selected at the bottom of the page.
    • To check for accepting cookies: Make sure "Accept all cookies" is selected.
    • To check for firewall or LAN settings: Select the "Proxies" category on the left under "Advanced". If either "Manual Proxy configuration" or "Automatic Proxy configuration" are checked, you may experience difficulty using our Web applications.
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    Adobe Acrobat
    The site requires Adobe Acrobat to display documents in PDF format.

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    FAQ
    Q: What if I don't remember my password?
    A: From the login page, click the 'I Forgot My Password' link. Enter your Lawyer ID and a new temporary password will be emailed to you. Once you log in with your temporary password you will be prompted to change the password.

    Q: Can I view past statements?
    A: Statements that were paid online using this website may be viewed by clicking on the statement number on the Statement History page. You cannot view statements that were not paid online.

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